The Speed of Trust – Built Slowly, Lost in a Hurry!

I read this blog post by Gapingvoid yesterday about Trust. In the post they share the story of Robert Goodman and Jesse Jackson and how Jesse freed Robert from Syria by changing the game – from one government against another, to one human fighting for the freedom of another. Jackson had built his reputation as a humanitarian. One decision, one action at a time. The same is true for all of us. Trust and reputation are created slowly – one decision, one action at a time, drip by drip. It is depleted in a hurry – one decision and one […]

A Simple Hack to Help You Communicate More Effectively

I read this blog by Matt Abrahams and it reminded me of the hack that I have found useful for leaders who want to become leaders worth following. Moving from Complexity to Clarity: First, the framework that Matt refers to is fairly straightforward and helps us communicate with impact. Sense-making: While this hack is from the perspective of the leader communicating to the team, here is the hack that it reminded me, which is from the perspective of the leader being communicated to. I learned this from Matt Church. This has 4 questions: In order to know what to communicate, […]

Adaptive Listening – How to be a Great Listener

I stumbled onto this TED Talk by Maegan Stephens & Nicole Lowenbraun on listening and loved it. I highly recommend that you take the 11 odd minutes to watch the entire talk. It is interesting, entertaining and highly insightful. The key insight they share is that there is more than one way to listen at work. The speakers share that every conversation at work has an underlying goal that requires us to show up and listen differently. Developing the ability to listen well is key if we want to build a high performing team and if we want to become […]

Why Your Most Powerful Tool is a Question Mark

I read this post by Nina Kern today about how to use questions to drive change. If you are leading a change project, I highly recommend reading the entire post here. Most change initiatives fail not due to lack of good strategy but due to lack of agency on the part of the people who need to make these changes. When we mandate change, we usually trigger a threat response within people who have to make the change. However, if we lead with curiosity and questions, we invite them to partner with us and define why and how they change. […]

The Power of Belief

I was introduced to this TED talk by Kelly McGonigal by Peter Cook via his blog post here. Watch the talk if you have the time (about 15 mins) – its funny, insightful and hopeful – a rare combination.